STEP 1
Tell us how your business works
Start with the service application. There is no charge to apply. We review your services, coverage, greeting, business hours and who handles callbacks with you.
BUILT FOR PAINTING CREWS
Collect estimate requests while your painters are preparing surfaces, spraying or finishing a job.
Get started ↗WHAT IT CAPTURES
Capture residential or commercial project type, interior or exterior work, location and the customer’s preferred callback time.
Interior repaint requests
Exterior painting estimates
Cabinet refinishing inquiries
Commercial painting projects
FROM CALL TO CALLBACK
When your painters are preparing surfaces or finishing a room, an estimate inquiry can wait unanswered. No Days Off Reception asks whether the work is interior or exterior, residential or commercial, and which rooms or surfaces are involved. You set the services and project types the receptionist asks about.
Your estimator can review the request before discussing preparation, access and a site visit. Your business confirms the estimate appointment, materials, price and project schedule.
The receptionist uses your approved call flow and asks a short follow-up when an answer is unclear.
AN EXAMPLE CALL
“We want the exterior of our house repainted. Can someone arrange an estimate?”
The receptionist asks whether the project is interior or exterior and residential or commercial. It records the surfaces the caller wants painted, the service ZIP code and callback details using your approved questions.
An exterior residential painting inquiry with the customer’s description and preferred callback time. Your estimator follows up about preparation, measurements and a site visit before agreeing to a price or start date.
Illustrative call, not a customer testimonial. Your approved questions and call plan may differ.
YOUR CALLBACK CONTACT
New requests are saved in your private contractor dashboard. Choose email alerts, text alerts, or both for your configured callback contact—yourself or the team member you designate.
Text alerts require the recipient’s opt-in. We configure the destination and test delivery before enabling alerts for your account. Text recipients can reply STOP to unsubscribe.
That depends on your forwarding plan. With unanswered-call forwarding, your business phone can ring first and the receptionist handles calls you do not answer. With all-call forwarding, calls go to the receptionist.
A new-call text or email tells you there is a request to review. It does not transfer the caller to your mobile phone. Your team returns the call and confirms any appointment.
YOUR BUSINESS, YOUR CALL FLOW
We configure your greeting, services, service ZIP codes, hours and callback contact. Depending on your phone provider, you can forward unanswered calls, all calls or calls outside your business hours to your dedicated receptionist number.
Your existing business number stays yours. Forwarding settings and scheduled routing depend on your carrier or phone system; we review the plan with you before activation.
SETUP AND TESTING
STEP 1
Start with the service application. There is no charge to apply. We review your services, coverage, greeting, business hours and who handles callbacks with you.
STEP 2
Test the assigned receptionist number before forwarding customer calls. Listen to the greeting, check the questions and closing, and verify the request appears in the dashboard.
STEP 3
Use your provider’s forwarding instructions for the agreed call plan. Call your existing business number from another phone and check the routing, request details and approved alerts before final activation.
STEP 4
Review new requests and return calls with the customer’s details in front of you. Your team confirms coverage, appointments, availability and pricing.
COMMON QUESTIONS
Call answering is configured around your business. Your team stays in control of the work and the commitments made to customers.
Yes. The approved questions distinguish the property and project type and capture the surfaces involved. Your team decides whether the project fits your services and service area.
No. It captures the request for a callback. Preparation, measurements, product choices and the final estimate remain with your painting business.
Yes, when after-hours forwarding is part of your call plan. The receptionist collects the request and follows your approved instructions. An answered call does not mean your crew is available for an immediate visit.
It can collect a preferred visit time when appointment requests are enabled. A requested time is not a confirmed booking; your team confirms the appointment and availability.
Your private contractor dashboard organizes the caller’s contact information, service request and callback details. You can choose email, text, or both for your configured callback contact. Text recipients must opt in, and we test your alert delivery before enabling it.
The receptionist follows your approved urgent-call instructions and directs immediate danger to emergency services or the appropriate utility. It does not dispatch a crew. If the caller is outside your service ZIP codes, it records the request and explains that your business must confirm coverage.
READY FOR A BETTER FIRST RESPONSE?
Tell Mike about your business and the calls you want help capturing.
Talk about your business ↗Watch the 58-second receptionist demo →
Read the missed-calls guide and reuse the call-intake checklist →
Explore call answering for HVAC, plumbing, electrical, painting, roofing, concrete and general contractors. All trades can apply.
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