SERVICE TERMS

Clear terms.
Before the first call.

Last updated October 26, 2026. These terms apply to the No Days Off Reception service operated by No Days Off Reception LLC. Please read them before purchasing or using the service.

1. The service

The service uses an AI receptionist to answer configured business calls, collect caller information and make those details available to the participating contractor. The service is customized during onboarding. It does not provide emergency dispatch, professional trade advice, guaranteed appointments or guaranteed sales. Your business remains responsible for returning calls, confirming appointments and prices, and performing all work.

2. Setup and activation

We review your application before sending a private onboarding form and checkout link. After approval and checkout, we configure your greeting, service area, hours and call flow. Service activation follows setup and testing with you. Do not forward live customer calls until testing is complete. If we cannot activate your approved service, we will cancel it and refund amounts paid.

3. Price and included use

Limited-time setup waiver: new customers who sign this service agreement from October 23 through November 24, 2026, inclusive, in Pacific time receive a $0 setup fee (regularly $149). The waiver remains attached to this signed agreement if checkout or setup finishes after the offer ends. It is not charged later or on cancellation. Your first payment is $199 before any applicable tax, for the first monthly service period. This offer does not change existing signed agreements or provide retroactive refunds. Standard $149 setup pricing resumes for new agreements on November 25, 2026. The monthly service includes 300 receptionist minutes per billing month. The subscription renews automatically for $199 each month until canceled.

Usage above 300 minutes is reviewed before billing at $0.35 per additional minute. We total the month's additional time and round it up once to the next whole minute. We do not automatically charge unreviewed usage. Applicable taxes may be added when required.

4. Cancellation and refunds

You may cancel before your next renewal by emailing michaelbumpus100@hotmail.com. Cancellation stops future renewals and service continues through the paid billing period unless we agree on an earlier end date. Monthly fees are not prorated or refunded after a billing period begins, except for duplicate or incorrect charges or when required by law.

No setup fee is collected under this offer, so there is no setup charge to refund. The monthly cancellation and refund rules above still apply. These rules do not limit any rights that cannot legally be waived.

5. Your responsibilities

You must provide accurate business information, use the service lawfully and keep your account credentials secure. You are responsible for the content of your business instructions and for any notices or consent required for call recording, transcription, automated systems or customer communications in the places where you operate. Do not use the service for emergency response, unlawful calls, harassment or misleading callers.

6. Availability and changes

Occasional interruptions or mistakes may occur. We will use reasonable care to operate it and address reported problems, but uninterrupted or error-free service is not guaranteed. We may pause service for security, misuse, nonpayment or necessary maintenance. We will give notice before a material price change, and a price change will apply only to a future billing period.

7. Information and payment processing

Our privacy notice explains application and onboarding information. Stripe processes checkout and payment information under Stripe's own terms and privacy practices; No Days Off Reception does not collect full card or bank numbers through this website.

8. Questions

Contact Michael Bumpus at michaelbumpus100@hotmail.com with billing, cancellation or service questions.