STEP 1
Tell us how your business works
Start with the service application. There is no charge to apply. We review your services, coverage, greeting, business hours and who handles callbacks with you.
BUILT FOR ELECTRICAL CREWS
AI receptionist for
Electrical contractors.
Keep answering new project and service inquiries while your electricians stay focused on safe work in the field.
Get started ↗WHAT IT CAPTURES
Job details your crew can act on.
Gather the caller’s name, phone number, service location, project type and preferred callback time for a faster follow-up.
Common calls
Outlets, panels and breaker concerns
Lighting and fixture projects
EV charger inquiries
Remodel and new-construction bids
FROM CALL TO CALLBACK
Electrical call answering for service concerns and project leads.
Panel work, service visits and construction projects all require your crew’s attention. No Days Off Reception answers with your company name and gathers the electrical concern or project request. Approved questions can identify a complete power outage, a tripping breaker, or reported sparks, smoke, heat or a burning smell.
Your licensed team reviews the request and returns the call to confirm the work, scheduling and estimate. The receptionist does not give wiring instructions or diagnose an electrical fault.
Questions matched to your work
- The reported electrical concern or requested project type
- The service ZIP code for your team to check coverage
- The caller’s contact details and preferred callback time
The receptionist uses your approved call flow and asks a short follow-up when an answer is unclear.
AN EXAMPLE CALL
An EV charger inquiry while your electrician is on site.
“I would like an EV charger installed at home. Can I talk to someone about an estimate?”
What the receptionist collects
When charger installations are among your services, the receptionist records the project type, service ZIP code and a brief description of the request. It confirms the callback number and the best time for your estimator to call.
What your team receives
An EV charger estimate inquiry with contact and project details. Your licensed team reviews the electrical requirements and confirms any site visit, equipment recommendations and price.
Illustrative call, not a customer testimonial. Your approved questions and call plan may differ.
YOUR CALLBACK CONTACT
Dashboard details. Email, text, or both.
New requests are saved in your private contractor dashboard. Choose email alerts, text alerts, or both for your configured callback contact—yourself or the team member you designate.
Text alerts require the recipient’s opt-in. We configure the destination and test delivery before enabling alerts for your account. Text recipients can reply STOP to unsubscribe.
Does your phone ring?
That depends on your forwarding plan. With unanswered-call forwarding, your business phone can ring first and the receptionist handles calls you do not answer. With all-call forwarding, calls go to the receptionist.
A new-call text or email tells you there is a request to review. It does not transfer the caller to your mobile phone. Your team returns the call and confirms any appointment.
YOUR BUSINESS, YOUR CALL FLOW
Keep your number. Choose when calls reach us.
We configure your greeting, services, service ZIP codes, hours and callback contact. Depending on your phone provider, you can forward unanswered calls, all calls or calls outside your business hours to your dedicated receptionist number.
Your existing business number stays yours. Forwarding settings and scheduled routing depend on your carrier or phone system; we review the plan with you before activation.
- Your company name in the greeting
- Questions matched to your services
- Callback details in a private dashboard
- Approved alerts for your team
SETUP AND TESTING
Check the complete call flow before going live.
STEP 2
Review the receptionist
Test the assigned receptionist number before forwarding customer calls. Listen to the greeting, check the questions and closing, and verify the request appears in the dashboard.
STEP 3
Connect and test your business number
Use your provider’s forwarding instructions for the agreed call plan. Call your existing business number from another phone and check the routing, request details and approved alerts before final activation.
STEP 4
Follow up from your dashboard
Review new requests and return calls with the customer’s details in front of you. Your team confirms coverage, appointments, availability and pricing.
COMMON QUESTIONS
What to expect from your receptionist.
Call answering is configured around your business. Your team stays in control of the work and the commitments made to customers.
Can it take EV charger and lighting project inquiries?
Yes, if your business offers those services. We match the call questions to your approved services and collect the project request for your team to discuss during the callback.
What happens if a caller reports sparks or smoke?
The call flow directs immediate danger to emergency services or the appropriate utility and follows your approved instructions. It does not provide repair steps or promise an electrician is on the way.
Can it answer after-hours calls?
Yes, when after-hours forwarding is part of your call plan. The receptionist collects the request and follows your approved instructions. An answered call does not mean your crew is available for an immediate visit.
Does it automatically book appointments?
It can collect a preferred visit time when appointment requests are enabled. A requested time is not a confirmed booking; your team confirms the appointment and availability.
Where do I see the call details?
Your private contractor dashboard organizes the caller’s contact information, service request and callback details. You can choose email, text, or both for your configured callback contact. Text recipients must opt in, and we test your alert delivery before enabling it.
What happens with an urgent or out-of-area call?
The receptionist follows your approved urgent-call instructions and directs immediate danger to emergency services or the appropriate utility. It does not dispatch a crew. If the caller is outside your service ZIP codes, it records the request and explains that your business must confirm coverage.
READY FOR A BETTER FIRST RESPONSE?
Keep working.
Keep answering.
Tell Mike about your business and the calls you want help capturing.
Talk about your business ↗Watch the 58-second receptionist demo →
Read the missed-calls guide and reuse the call-intake checklist →
Explore call answering for HVAC, plumbing, electrical, painting, roofing, concrete and general contractors. All trades can apply.
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