STEP 1
Tell us how your business works
Start with the service application. There is no charge to apply. We review your services, coverage, greeting, business hours and who handles callbacks with you.
BUILT FOR CONCRETE CREWS
AI receptionist for
Concrete contractors.
Keep new-project inquiries moving while your crew is pouring, finishing or preparing a site.
Get started ↗WHAT IT CAPTURES
Job details your crew can act on.
Capture the customer’s contact details, service ZIP, project category and preferred callback time for estimating.
Common calls
Driveways and walkways
Patios and flatwork
Foundations and slabs
Commercial concrete projects
FROM CALL TO CALLBACK
Concrete call answering for projects that need an estimate callback.
During a pour or finish, answering a new-project call can be difficult. No Days Off Reception gathers what the customer wants built or repaired, the approximate size if known, and whether access or removal of existing concrete is involved. The questions reflect the concrete services your business offers.
Your estimator gets a starting point for the conversation. Your crew confirms measurements, site conditions, scope, materials and scheduling before agreeing to the work.
Questions matched to your work
- The project category, such as a driveway, patio, walkway or slab
- Approximate size, access or removal concerns if the caller provides them
- The service ZIP code, contact details and preferred callback time
The receptionist uses your approved call flow and asks a short follow-up when an answer is unclear.
AN EXAMPLE CALL
A patio inquiry during a concrete pour.
“We would like a new backyard patio. Can someone call about an estimate?”
What the receptionist collects
The receptionist records the project category, service ZIP code and approximate size if the caller knows it. Your approved questions can also collect a short description of access or removal needs, along with the callback number and preferred time.
What your team receives
A patio estimate request with the scope the customer supplied. Your estimator confirms measurements, access, site conditions and materials before agreeing to the price and pour date.
Illustrative call, not a customer testimonial. Your approved questions and call plan may differ.
YOUR CALLBACK CONTACT
Dashboard details. Email, text, or both.
New requests are saved in your private contractor dashboard. Choose email alerts, text alerts, or both for your configured callback contact—yourself or the team member you designate.
Text alerts require the recipient’s opt-in. We configure the destination and test delivery before enabling alerts for your account. Text recipients can reply STOP to unsubscribe.
Does your phone ring?
That depends on your forwarding plan. With unanswered-call forwarding, your business phone can ring first and the receptionist handles calls you do not answer. With all-call forwarding, calls go to the receptionist.
A new-call text or email tells you there is a request to review. It does not transfer the caller to your mobile phone. Your team returns the call and confirms any appointment.
YOUR BUSINESS, YOUR CALL FLOW
Keep your number. Choose when calls reach us.
We configure your greeting, services, service ZIP codes, hours and callback contact. Depending on your phone provider, you can forward unanswered calls, all calls or calls outside your business hours to your dedicated receptionist number.
Your existing business number stays yours. Forwarding settings and scheduled routing depend on your carrier or phone system; we review the plan with you before activation.
- Your company name in the greeting
- Questions matched to your services
- Callback details in a private dashboard
- Approved alerts for your team
SETUP AND TESTING
Check the complete call flow before going live.
STEP 2
Review the receptionist
Test the assigned receptionist number before forwarding customer calls. Listen to the greeting, check the questions and closing, and verify the request appears in the dashboard.
STEP 3
Connect and test your business number
Use your provider’s forwarding instructions for the agreed call plan. Call your existing business number from another phone and check the routing, request details and approved alerts before final activation.
STEP 4
Follow up from your dashboard
Review new requests and return calls with the customer’s details in front of you. Your team confirms coverage, appointments, availability and pricing.
COMMON QUESTIONS
What to expect from your receptionist.
Call answering is configured around your business. Your team stays in control of the work and the commitments made to customers.
Can it take driveway, patio and commercial project requests?
Yes, when those project types are included in your approved services. It captures the project category and basic scope for your estimator to review.
Does it give a concrete price or promise a pour date?
No. It records the customer’s request and any desired timing. Your business confirms site requirements, measurements, price and the work schedule during follow-up.
Can it answer after-hours calls?
Yes, when after-hours forwarding is part of your call plan. The receptionist collects the request and follows your approved instructions. An answered call does not mean your crew is available for an immediate visit.
Does it automatically book appointments?
It can collect a preferred visit time when appointment requests are enabled. A requested time is not a confirmed booking; your team confirms the appointment and availability.
Where do I see the call details?
Your private contractor dashboard organizes the caller’s contact information, service request and callback details. You can choose email, text, or both for your configured callback contact. Text recipients must opt in, and we test your alert delivery before enabling it.
What happens with an urgent or out-of-area call?
The receptionist follows your approved urgent-call instructions and directs immediate danger to emergency services or the appropriate utility. It does not dispatch a crew. If the caller is outside your service ZIP codes, it records the request and explains that your business must confirm coverage.
READY FOR A BETTER FIRST RESPONSE?
Keep working.
Keep answering.
Tell Mike about your business and the calls you want help capturing.
Talk about your business ↗Watch the 58-second receptionist demo →
Read the missed-calls guide and reuse the call-intake checklist →
Explore call answering for HVAC, plumbing, electrical, painting, roofing, concrete and general contractors. All trades can apply.
Updated .